Privacy Policy

Introduction

WebGlitch is committed to protecting your privacy. This Privacy Policy applies to webglitch.com and explains what information we may collect, how we use it, and under what circumstances we may share it with third parties. By using our website, you agree to the terms of this policy.

Website Visitors

Like most website operators, WebGlitch collects non-personally-identifying information that web browsers and servers typically make available — such as browser type, language preference, referring site, and the date and time of each visitor request. This helps us understand how visitors use our website. We do not sell or publicly disclose this aggregated data. We also collect IP addresses for users who submit enquiry forms. This is used solely for spam prevention, geolocation context, and security purposes.

Information We Collect

When you submit an enquiry or contact form on our website, we collect: • Name and email address • Phone number (optional) • Project details and message • IP address, browser type, operating system, and device type (auto-collected for security purposes) • Approximate location based on IP (country and city) We do not collect payment information. We do not run advertising trackers.

How We Use Your Information

We use the information you provide to: • Respond to your enquiry or project request • Communicate project details and proposals • Improve our services based on the types of requests we receive We do not sell, trade, or transfer your personal information to third parties. Your data is used solely for the purpose of responding to your enquiry.

Cookies

WebGlitch uses cookies to store session preferences and improve your browsing experience. A cookie is a small string of information stored on your computer by your browser. We use strictly necessary cookies to maintain site functionality. We do not use advertising cookies or third-party tracking cookies. You can disable cookies in your browser settings, though some site features may not function as intended without them.

Security

The security of your personal information is important to us. All data transmitted to and from our website uses HTTPS encryption. We store enquiry data on secure, access-controlled servers. No method of electronic storage is 100% secure, but we use commercially reasonable means to protect your information.

Links to External Sites

Our website may contain links to external sites not operated by us. If you click a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

Data Retention

We retain enquiry data for up to 24 months. After this period, data is permanently deleted from our systems. You may request deletion of your data at any time by contacting us directly.

Your Legal Rights (GDPR)

We adhere to GDPR principles:

1. 1.Lawfulness, fairness and transparency — we tell you clearly how your data is processed.
2. 2.Purpose limitation — data is used only for the purpose for which it was collected.
3. 3.Data minimisation — we only collect data absolutely necessary for its purpose.
4. 4.Accuracy — you may request correction of inaccurate personal data.
5. 5.Storage limitation — data is kept only as long as necessary.
6. 6.Integrity and confidentiality — we apply appropriate security measures.
7. 7.Accountability — we are responsible for data you submit to us.

Policy Changes

WebGlitch may update this Privacy Policy from time to time. We encourage you to review this page periodically. Continued use of our website after any change constitutes your acceptance of the updated policy. This policy was last updated in May 2025.

Contact

For any questions about this Privacy Policy or to request deletion of your data, contact us: